Modern Slavery Statement for Mile End Carpet Cleaners

Mile End Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour, and other forms of exploitation within our operations and supply chain. We maintain a zero-tolerance policy toward any practice that breaches these principles, and we expect the same standard from every supplier, contractor, and business partner.

As a responsible carpet cleaning company, we recognise that the risk of modern slavery can exist in many sectors, including cleaning services, recruitment, logistics, and product manufacturing. For that reason, Mile End carpet cleaners take a proactive approach to due diligence. We review working practices, labour arrangements, and procurement decisions to help ensure that all individuals involved in supporting our services are treated lawfully and ethically.

Our internal policy is based on transparency, accountability, and continuous improvement. We require managers to remain alert to warning signs such as withheld identification documents, excessive working hours, restricted movement, or wages below legal standards. Any concern is treated seriously, and we will act immediately where evidence or suspicion of exploitation arises. This commitment applies equally across all levels of the business.

Supplier oversight is central to our approach. Before appointing new suppliers, we assess their compliance with labour laws and ethical standards, and we ask them to confirm that they do not use forced, bonded, or trafficked labour. Existing suppliers are subject to periodic supplier audits, which may include document reviews, workforce checks, and evaluations of their own subcontracting controls. Where risks are identified, corrective action is required, and continued non-compliance may result in the end of the relationship.

We also expect our suppliers to maintain accurate records of recruitment practices, employee eligibility, and wage payments. In addition, we encourage them to carry out their own assessments so that ethical responsibilities extend beyond our immediate operations. By applying these standards consistently, Mile End Carpet Cleaners strengthens its carpet cleaning modern slavery statement and reinforces responsible business conduct throughout the supply chain.

To support openness, we provide clear reporting channels for staff and stakeholders to raise concerns in good faith. Reports may be made through line management, senior leadership, or designated internal procedures, and all concerns are handled confidentially where possible. Retaliation against anyone who raises an honest concern is strictly prohibited. We encourage early reporting so that issues can be investigated promptly and remedial steps can be taken without delay.

Training and awareness are also important parts of our response. Relevant staff receive guidance on recognising indicators of exploitation and understanding the escalation process. Managers are expected to act decisively if a concern is raised, and they may suspend procurement activity while an investigation is underway. This practical approach helps protect workers and supports the credibility of our modern slavery policy across all business activities.

We recognise that modern slavery risks can change over time, particularly as suppliers, regulations, and service models evolve. For that reason, this statement is reviewed annually by senior management to confirm that it remains effective, current, and aligned with legal obligations. The review includes an assessment of reported concerns, audit findings, supplier performance, and any actions taken during the year. Where improvements are needed, we update our controls and responsibilities accordingly.

Through these measures, Mile End Carpet Cleaners affirms its ongoing commitment to ethical operations and respect for human dignity. Our zero-tolerance stance, supplier audits, reporting channels, and annual review process form the foundation of a robust response to modern slavery risks. We will continue to strengthen our practices and uphold the highest standards across every part of the business.